1. Introduction

Amar Sebaghar is committed to protecting the privacy and security of patient and user information. This Privacy Policy explains how we collect, use, store, and protect personal and medical data across our digital platform and physical franchise network in Bangladesh.

2. Information We Collect

Personal Information:

• Full Name
• Phone Number
• Address
• Date of Birth
• National ID (if required)

Medical Information:

• Symptoms
• Diagnosis
• Prescriptions
• Medical History
• Consultation Records

Technical Information:

• Device Information
• IP Address
• Login Activity

3. How We Use Information

• Providing medical consultation
• Issuing digital prescriptions
• Maintaining medical records
• Improving service quality
• Legal and regulatory compliance

We do NOT sell patient data to third parties.

4. Data Storage & Security

• All patient data is stored in secure digital systems
• Access is restricted to authorized personnel only
• Encryption and password protection are implemented
• Regular system monitoring is conducted

5. Doctor & Franchise Compliance

• Maintain confidentiality of patient information
• Use official Amar Sebaghar systems only
• Not store patient data in personal devices
• Follow national healthcare data regulations

Violation may result in contract termination.

6. Data Sharing Policy

• With licensed doctors for consultation
• With diagnostic partners (with patient consent)
• When required by law or government authority

7. Patient Rights

• Access their medical records
• Request correction of inaccurate data
• Request deletion (subject to legal obligations)
• Withdraw consent for data use

8. Data Retention

Medical records will be stored as required by Bangladesh healthcare regulations. After legal retention periods, data may be securely deleted.

9. Changes to Policy

Amar Sebaghar reserves the right to update this Privacy Policy. Updated versions will be published on our official website.